renaissance dental Strategies For Beginners

And send them an email and they need to respond to the email renaissance dental of what they agree to if they agreed that day yes leave my credit balance I'm there of this amount per your conversation get it in writing and then make sure you take a screenshot of that and put it in a smart box.

Or if you can put the email in their smart box or attach to their patient chart if you have to have it in writing that they give you permission to leave the credit and file if you do not have all of those things then yes you must write a check right away absolutely that do not need that credit balance renaissance dental on there okay what do I do when a patient has two insurances and let's we've got about.

Mistrust so remember that you you build primary insurance you first you have to establish who's primary which you do with the eligibility check you build a primary insurance then you send a report which is the EOB of what primary paid - with the secondary claim and you can explain that to the patient you renaissance dental can't build both insurances at the same time you have to build one then other.

Yes and it doesn't say because your insurance doesn't know anything about the secondary insurance right so be be patient your insured or dental office is now going to build your secondary insurance so they never do that they're not gonna say that yeah so I'm going to get an EOB say patient responsibility and there's going to be a dollar amount there and you're gonna get a phone call most likely from an upset patients.

Saying but I - insurance is whatever so here's what you need to tell them renaissance dental up front that after the primary insurance is built you most likely are going to get a bo-beat or you have an exhalation of benefits that says patient responsibility do not panic yes you're more than welcome to give us a call but do not panic because we will get the same thing and we then need to build the secondary insurance think about the prep first insurance companies so right Oh proactive communication.